Frequently Asked Questions

Everything you need to know about shopping with BRAT.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your fit sooner.

What is your return policy?

We offer a 30-day return window for all unworn items with original tags attached. Please note that sale items are final sale and cannot be returned.

How do I know which size to choose?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we recommend sizing up for a relaxed fit or sizing down for a more tailored look.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and 'Buy Now, Pay Later' options via Klarna and Afterpay.

Can I change or cancel my order after it's placed?

To ensure fast delivery, we process orders quickly. You can cancel or modify your order within 60 minutes of placement by contacting our support team via live chat.

Are your materials sustainably sourced?

At BRAT, we prioritize ethical manufacturing. 80% of our current collection is made from organic cotton or recycled polyester, and we are working toward 100% sustainability by 2025.